Generally speaking, the entire transportation phase is divided into three stages to complete:
1. Phase 1
The cargo owner puts forward the transportation demand, establishes the task order and pushes it to the operator.
There are many ways for customers to place orders, such as phone calls, emails, messages, TMS systems, other platforms, etc. The proposed task requirements, also known as customer orders, are the interactive vouchers between the cargo owner and the operator, and are responsible for the functions of demand description, waybill tracking, and receivable settlement.
The owner's order mainly includes 4 aspects of information, information on the place of receipt and delivery, cargo information, vehicle information, and value-added services.
Information on the place of receipt and delivery, name, phone number, address, and estimated delivery and arrival time; the delivery and delivery time constrained by the owner here is only the time required by the customer, specific to the operator's business operations, actual delivery, Delivery time will be different;
Cargo information, commodity type, cargo weight, volume, quantity, and more details to the unit of standard products;
Vehicle information, model, temperature control standards, etc. As the owner of the goods, you may not necessarily know the phone number list model, so this is not a non-filling information;
Value-added services, such as whether loading, moving, unloading, cargo insurance, etc. are required.
2. The second stage
The operator processes according to certain phone number list transportation rules. The process of doing this rule processing is generally called planning. There are various forms of planning, mainly including order combination, order split, planning route map, map combination, etc., and then plan the plan. OK this order is dispatched to the appropriate carrier.
The most common method is to combine orders, also known as less-than-truckload transportation. Combine multiple cargo owner orders into one dispatch order. The processing conditions of the general rules are: order quantity, loading capacity, price, route, delivery time, receipt time, etc.
In addition to LTL collection, the planned means include splitting large orders and segmenting long orders. The main purpose is to achieve cost allocation. The means of planning include intelligent calculation, and manual processing + semi-automatic calculation.
Intelligent calculation, automatic way. Under the rules that meet the transportation conditions, it will automatically split, combine orders, and generate planning orders;
Manual processing + semi-automatic calculation is also the most commonly used method. For example, according to our LBS map, we can map the points to be shipped on the map, circle the adjacent and similar delivery places, and then generate schedulable transportation according to the calculation of constraints, such as temperature control standards, required transportation time, etc. Order.
3. The third stage
The carrier accepts the order, assigns the order to the driver, and the driver completes the transportation task. This stage is also called scheduling. The operator assigns the planned order to the carrier and generates the final transportation order, which is the unique identifier of the operator and the downstream carrier. This voucher will be associated with functions such as order tracking, monitoring and payable settlement.
2. System Architecture
3. Functional modules
1. Basic information
The establishment of basic data is very important for TMS's demand task list and scheduling. Only when a cooperative relationship is established, can the correct (with cooperative relationship) customers be selected on the customer demand order, and the correct (with cooperative relationship) customers can be selected when planning and scheduling. partnership) carrier.
Enter the information of the owner and the carrier to facilitate the generation of orders in the later stage. The maintenance of this information can ensure that each order belongs to the customer, which is convenient for order management.
Shipper: a role in demand, who can create task orders through the merchant side of the supply chain platform;
Carrier: Responsible for the role of carrying capacity, providing vehicle drivers to help complete transportation orders;
Operator: The bridge between the cargo owner and the carrier, on the one hand, it obtains the vehicle demand from the cargo owner and assigns it to the corresponding carrier; on the other hand, it sends the returned task status information from the carrier back to the cargo owner.
1) Shipper management
Customer data will have special CRM maintenance.
2) Carrier management
There are three types of carriers, self-operated vehicles and 2C vehicle owners. 2C car owner, personal driver management module, no partnership. When individual drivers join the platform, they need to be registered and certified. Only after the certification is passed, can transportation orders be distributed to these drivers.
In addition to registration and certification, the driver's information maintenance also includes all activity data records on the platform. Compared with the carrier, there was no need to have a fixed agreement contract before, which is equivalent to the concept of temporary workers.
3) User management
The cooperation authority relationship established between operators and users.
2. Customer orders
In the first stage, the cargo owner put forward the demand for the car. Demand order information includes consignee and consignor information, cargo information, vehicle information and value-added services. The detailed description is described in the "Business Description" above. Specifically in the TMS system, this is not only the information input of the owner, but also includes the association of consignee and consignor information, map positioning, mileage estimation, upstream and downstream prices, etc.
The customer order is the unique identifier of the owner and the operator. The status of the owner's order is to be planned, to be scheduled, to be scheduled, to wait for pickup, to be picked up, to be transported, and to be completed.
3. Plan Shipping
After the customer demand order is successfully created, it begins to enter the second stage of the transportation business. The operation is processed according to certain rules, and the order is transported by self-operated vehicles, delivered to the carrier or transferred to the 2C owner. The basic process here is:
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